Our consulting services start with generating a hypothesis:
What problem are you trying to solve?
What behaviors are you seeking?
What type of transactions are you seeking for this channel?
What existing processes need to be changed to ensure the company’s success?
What metrics will be used to measure success?
We take this information and then formulate a plan to utilize your web presence to address any business issues. On many occasions, we recommend and oversee changes within the organization to replace old habits with new procedures and processes which will position the company for long-term success.